Cox Increasing Top Internet Speed for Customers

Cox Communications announced today it will increase High Speed Internet speeds by 33-percent for its Premier Service customers. The increase in download speed is at no additional charge.   Customers who choose Cox High Speed Internet’s Premier service will see their base speeds increase from 15Mbps to 20Mbps on December 3.  Cox Business Home Office Premier customers will also experience these enhanced speeds.  Residential and home office users can access even higher speeds – up to 25Mbps – thanks to PowerBoost® technology.  Customers will get this speed increase automatically, without the need for a call or technician visit.

Cox High Speed Internet’s Premier package is ideal for customers who need some of the fastest speeds available among residential Internet Service Providers.  Premier service is perfect for power gamers, telecommuters and households with home networks connecting multiple computers. This latest speed boost is recognition that most Internet users have increased their use of the Internet – downloading files, joining social networks, blogging, posting user-generated content and viewing more and more videos online.    “Our customers tell us speed continues to be one of the most important factors in their choice for Internet service, so we want to help them get more out of what they’re into by boosting speeds even higher,“ stated Anne Doris, vice president and general manager of Cox Cleveland. “These faster speeds demonstrate the power of Cox’s network to keep up with increasing demand.”   

These speed enhancements are the latest sign of Cox’s ongoing commitment to make its Internet service the best value in the marketplace.  Cox continues to offer the comprehensive Cox Security Suite powered by McAfee free to all residential customers.   Customers also recognize Cox as an Internet provider of choice, as evidenced by the top honors in the Western region among Internet service providers in the J.D. Power and Associates' 2008 Internet Service Provider Residential Customer Satisfaction StudySM.  More information about Cox High Speed Internet is available at www.cox.com/highspeedinternet. ® PowerBoost is a registered trademark of Comcast Corporation.  Used with permission. 

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Volume 4, Issue 25, Posted 9:13 AM, 12.03.2008