Rec Dept. Survey Shows High Satisfaction
As part of an effort to follow through on its continuous improvement plan, this past spring the Lakewood City School District surveyed the Lakewood community in regards to the District’s Community Recreation and Education Department programs. The survey, conducted by the Triad Research Group using a random sampling technique, confirmed a number of key findings that indicates that Lakewood residents are satisfied with the department’s operations.
Key survey findings include 91% of recent adult users expressing satisfaction with programs in which they participated. At the youth level the percentage was 94%. In overall ratings including program variety, ease of sign-up and enrollment, class/program affordability, facility conditions, and qualifications of teachers, coaches, and instructors, all areas received at least an 85% positive rating.
Superintendent Jeff Patterson said, “We are extremely proud of the programs that we offer and the long-standing tradition of excellent service that the Community Recreation and Education Department provides to the citizens of Lakewood. The findings bear out the community’s positive sentiment on the offerings and overall benefits to both youth and adults here.”
Board President Linda Beebe said, "When more than 85% of our residents are satisfied with the recreational programs and facilities available, it speaks volumes of the work of the department. We are committed to the work of continually improving program and community and student involvement. The Community Education and Recreation Department supports student academic success as well as community health and fitness. The Community Recreation program will continue to be an integral part of our school district's overall program.”
Many of the users were interested in seeing expanded programming by the Department, including more educational classes, swimming or water programs, fitness classes and basketball offerings.
Don Sharp, President of the Community Recreation and Education Commission said, “We are very pleased with the survey results. Our residents are using our programs, and they are interested in expanded offerings and adding new facilities. When we have 56% of our residents with children enrolling in three to five or more programs annually, the Department is fulfilling its responsibility.”
Lakewood Recreation and Education Department Survey
Ratings
91% positive; 59% excellent
- Offering a wide variety of programs and activities
90% positive; 40% excellent
- Being able to get into the classes and programs offered
89% positive; 49% excellent
- Having an easy sign-up process
89% positive; 37% excellent
- Making classes and programs affordable
87% positive; 38% excellent
- Keeping facilities in good condition
85% positive; 38% excellent
- Qualified instructors, teachers and coaches
Satisfaction & Familiarity
79%
45% (very); 34% (somewhat)
- Satisfied with the programs and facilities available
75%
40% (very); 35% (somewhat)
- Familiar with the programs and facilities offered
80%
- Recall receiving the activities booklet
33%
- Use the web site to find out about classes and activities
Recent Users (Last Three Years) Ages 35-49
38%
- Have participated in either adult or youth or both programs and activities offered
14%
- Households enrolled in an adult program
18%
- Enrolled in both youth and adult
Recent Adult Users (Last Three Years)
55%
- Very satisfied with programs they participated in
36%
- Somewhat satisfied
60%
- Enrolled in 1-2 programs or activities
25%
- Enrolled in 3-5 programs or activities
11%
- Enrolled in 6-10 programs or activities
3%
- More than 10 adult programs or activities
Recent Youth Program Users (Last Three Years)
69%
- Very satisfied
25%
- Somewhat satisfied
44%
- Enrolled in 1-2 programs or activities
26%
- Enrolled in 3-5 programs or activities
18%
- Enrolled in 6-10 programs or activities
11%
- More than 10 programs or activities
Awareness
62%
- Residents are aware that Lakewood City Schools operate the recreation/education programs for residents
Renovation Project Importance (Reconstruction of Grant, Lincoln, Roosevelt, and LHS)
78% very important
- Activity rooms for school-aged children for after school programs
52% very important
- Area for group exercise and fitness classes
51% very important
- Indoor track for walking or running
47% very important
- Area for exercise bikes, treadmills, weight machines and other fitness equipment
80%
- Think the Department should offer wellness programs
67%
- Senior citizens believe an indoor track is important
59%
18 to 34 year-olds
- Important to have an area for fitness classes in the schools
62%
Newer residents
- Important to have an area for fitness classes in the schools
51%
18 to 34 year-olds
- Important to have an area for fitness equipment
58%
Newer residents
- Important to have an area for fitness equipment