Rec Dept. Survey Shows High Satisfaction

As part of an effort to follow through on its continuous improvement plan, this past spring the Lakewood City School District surveyed the Lakewood community in regards to the District’s Community Recreation and Education Department programs. The survey, conducted by the Triad Research Group using a random sampling technique, confirmed a number of key findings that indicates that Lakewood residents are satisfied with the department’s operations.

Key survey findings include 91% of recent adult users expressing satisfaction with programs in which they participated. At the youth level the percentage was 94%. In overall ratings including program variety, ease of sign-up and enrollment, class/program affordability, facility conditions, and qualifications of teachers, coaches, and instructors, all areas received at least an 85% positive rating.

Superintendent Jeff Patterson said, “We are extremely proud of the programs that we offer and the long-standing tradition of excellent service that the Community Recreation and Education Department provides to the citizens of Lakewood. The findings bear out the community’s positive sentiment on the offerings and overall benefits to both youth and adults here.” 

Board President Linda Beebe said, "When more than 85% of our residents are satisfied with the recreational programs and facilities available, it speaks volumes of the work of the department. We are committed to the work of continually improving program and community and student involvement. The Community Education and Recreation Department supports student academic success as well as community health and fitness. The Community Recreation program will continue to be an integral part of our school district's overall program.”

Many of the users were interested in seeing expanded programming by the Department, including more educational classes, swimming or water programs, fitness classes and basketball offerings.

Don Sharp, President of the Community Recreation and Education Commission said, “We are very pleased with the survey results. Our residents are using our programs, and they are interested in expanded offerings and adding new facilities. When we have 56% of our residents with children enrolling in three to five or more programs annually, the Department is fulfilling its responsibility.”

Lakewood Recreation and Education Department Survey

Ratings

91% positive; 59% excellent

  • Offering a wide variety of programs and activities

90% positive; 40% excellent

  • Being able to get into the classes and programs offered

89% positive; 49% excellent

  • Having an easy sign-up process

89% positive; 37% excellent

  • Making classes and programs affordable

87% positive; 38% excellent

  • Keeping facilities in good condition

85% positive; 38% excellent

  • Qualified instructors, teachers and coaches

Satisfaction & Familiarity

79%

45% (very); 34% (somewhat)

  • Satisfied with the programs and facilities available

75%

40% (very); 35% (somewhat)

  • Familiar with the programs and facilities offered

80%

  • Recall receiving the activities booklet

33%

  • Use the web site to find out about classes and activities

Recent Users (Last Three Years) Ages 35-49

38%

  • Have participated in either adult or youth or both programs and activities offered

14%

  • Households enrolled in an adult program

18%

  • Enrolled in both youth and adult

Recent Adult Users (Last Three Years)

55%

  • Very satisfied with programs they participated in

36%

  • Somewhat satisfied

60%

  • Enrolled in 1-2 programs or activities

25%

  • Enrolled in 3-5 programs or activities

11%

  • Enrolled in 6-10 programs or activities

3%

  • More than 10 adult programs or activities

Recent Youth Program Users (Last Three Years)

69%

  • Very satisfied

25%

  • Somewhat satisfied

44%

  • Enrolled in 1-2 programs or activities

26%

  • Enrolled in 3-5 programs or activities

18%

  • Enrolled in 6-10 programs or activities

11%

  • More than 10 programs or activities

Awareness

62%

  • Residents are aware that Lakewood City Schools operate the recreation/education programs for residents

Renovation Project Importance (Reconstruction of Grant, Lincoln, Roosevelt, and LHS)

78% very important

  • Activity rooms for school-aged children for after school programs

52% very important

  • Area for group exercise and fitness classes

51% very important

  • Indoor track for walking or running

47% very important

  • Area for exercise bikes, treadmills, weight machines and other fitness equipment

80%

  • Think the Department should offer wellness programs

67%

  • Senior citizens believe an indoor track is important

59%

18 to 34 year-olds

  • Important to have an area for fitness classes in the schools

62%

Newer residents

  • Important to have an area for fitness classes in the schools

51%

18 to 34 year-olds

  • Important to have an area for fitness equipment

58%

Newer residents

  • Important to have an area for fitness equipment
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Volume 10, Issue 14, Posted 3:28 PM, 07.08.2014